:root{--bg: #eef1f5;--surface: #fff;--surface-2: #f7f9fb;--surface-3: #eef2f6;--fg: #161a20;--fg-2: #4c5563;--fg-3: #78828f;--fg-muted: #9aa3b0;--border: rgba(22, 26, 32, .09);--border-2: rgba(22, 26, 32, .15);--accent: #0e8f82;--accent-fg: #fff;--accent-weak: rgba(14, 143, 130, .12);--good: #15935a;--good-weak: rgba(21, 147, 90, .13);--warn: #bd6f06;--warn-weak: rgba(189, 111, 6, .14);--danger: #d23f3f;--danger-weak: rgba(210, 63, 63, .12);--tg: #2196d6;--ig: #d6356f;--ms: #0a7cff;--shadow-card: 0 0 0 1px rgba(0,0,0,.035), 0 1px 2px -1px rgba(0,0,0,.08), 0 6px 18px -8px rgba(0,0,0,.1);--shadow-pop: 0 0 0 1px rgba(0,0,0,.05), 0 8px 28px -8px rgba(0,0,0,.22);--r-sm: 7px;--r-md: 11px;--r-lg: 16px;--r-pill: 999px;--font: "IBM Plex Sans Arabic", "Segoe UI", system-ui, sans-serif;--nav: 64px;--list: 340px;--ctx: 320px;color-scheme:light}@media (prefers-color-scheme: dark){:root:not([data-theme=light]){--bg: #0b0e12;--surface: #13171d;--surface-2: #171c23;--surface-3: #1d232b;--fg: 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rgba(239,90,90,.15);--tg: #3aa9e5;--ig: #ec5a8a;--ms: #3b95ff;--shadow-card: 0 0 0 1px rgba(255,255,255,.07);--shadow-pop: 0 0 0 1px rgba(255,255,255,.09), 0 12px 34px -10px rgba(0,0,0,.6);color-scheme:dark}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--fg);font-family:var(--font);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}button{font-family:inherit;cursor:pointer}input,textarea,select{font-family:inherit}.num{font-variant-numeric:tabular-nums}::-webkit-scrollbar{width:9px;height:9px}::-webkit-scrollbar-thumb{background:var(--border-2);border-radius:999px;border:2px solid transparent;background-clip:padding-box}.login-wrap{height:100%;display:grid;place-items:center;padding:16px}.login-card{width:100%;max-width:360px;background:var(--surface);border:1px solid var(--border);border-radius:var(--r-md);box-shadow:var(--shadow-card);padding:28px 24px;display:flex;flex-direction:column;gap:14px}.login-card h1{margin:0 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var(--border-2)}.btn.danger{background:var(--danger);color:#fff}a.btn{display:inline-flex;align-items:center;justify-content:center;text-decoration:none}.error{color:var(--danger);font-size:13px}.shell{height:100%;display:flex;flex-direction:column}.topbar{display:flex;align-items:center;gap:14px;height:54px;flex:0 0 auto;padding:0 16px;background:var(--surface);border-bottom:1px solid var(--border);z-index:30}.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:16px}.brand .logo{width:30px;height:30px;border-radius:9px;display:grid;place-items:center;background:var(--accent);color:var(--accent-fg)}.brand small{color:var(--fg-3);font-weight:500;font-size:12px}.spacer{flex:1}.me{display:flex;align-items:center;gap:9px}.me .nm{font-size:12px;font-weight:600;line-height:1.2}.me .rl{font-size:10px;color:var(--fg-3)}.iconbtn{width:36px;height:36px;border-radius:9px;border:1px solid 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var(--border);background:var(--surface-2);color:var(--fg-2);white-space:nowrap}.chip.on{background:var(--fg);color:var(--surface);border-color:var(--fg)}.threads{flex:1;overflow-y:auto;min-height:0}.citem{display:grid;grid-template-columns:40px 1fr;gap:11px;padding:12px 16px;position:relative;cursor:pointer;border-bottom:1px solid var(--border);transition:background .13s}.citem:hover{background:var(--surface-2)}.citem.active{background:var(--accent-weak)}.citem.active:before{content:"";position:absolute;right:0;top:8px;bottom:8px;width:3px;background:var(--accent)}.citem.alert:after{content:"";position:absolute;right:0;top:0;bottom:0;width:3px;background:var(--warn)}.citem.active.alert:before{background:var(--warn)}.chan-av{position:relative}.chan-badge{position:absolute;bottom:-2px;left:-3px;width:16px;height:16px;border-radius:50%;display:grid;place-items:center;border:2px solid var(--surface);color:#fff}.citem.active .chan-badge{border-color:color-mix(in 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8px;border-radius:var(--r-pill);display:inline-flex;align-items:center;gap:4px}.tag.open{background:var(--surface-3);color:var(--fg-2)}.tag.needs_human{background:var(--warn-weak);color:var(--warn)}.tag.pending{background:var(--surface-3);color:var(--fg-3)}.tag.resolved{background:var(--good-weak);color:var(--good)}.ai-pill{font-size:11px;font-weight:600;padding:2px 8px 2px 6px;border-radius:var(--r-pill);background:var(--accent-weak);color:var(--accent);display:inline-flex;align-items:center;gap:4px}.ai-pill .pdot{width:6px;height:6px;border-radius:50%;background:var(--accent)}.order-pill{font-size:11px;font-weight:700;padding:2px 8px;border-radius:var(--r-pill);background:var(--good-weak);color:var(--good)}.order-box{background:var(--surface-2);border:1px solid var(--border);border-radius:var(--r-md);padding:12px;display:flex;flex-direction:column;gap:8px;font-size:13px}.order-box .stop{background:var(--surface);border:1px solid var(--border);border-radius:8px;padding:8px 10px}.order-box .stop b{font-weight:600}.order-box .stop .stop-cat{font-size:10px;font-weight:600;margin-inline-start:6px;padding:1px 6px;border-radius:var(--r-pill);background:var(--accent-weak);color:var(--accent)}.order-box .meta{font-size:12px;color:var(--fg-2)}.order-fee{margin-top:2px}.order-fee .fee-pending{font-size:12px;font-weight:700;color:var(--warn);background:var(--warn-weak);padding:3px 9px;border-radius:var(--r-pill);display:inline-block}.order-fee .fee-set{font-size:12px;font-weight:600;color:var(--good)}.fee-input{display:flex;gap:6px;margin-top:2px}.fee-input input{flex:1;min-width:0;padding:6px 9px;border:1px solid var(--border);border-radius:7px;background:var(--surface);color:var(--fg);font-size:12px}.rev-pill{font-size:10px;font-weight:700;margin-inline-start:8px;padding:1px 7px;border-radius:var(--r-pill);background:var(--warn-weak);color:var(--warn)}.attn-pill,.price-pill{font-size:11px;font-weight:700;padding:2px 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var(--border);background:var(--surface-2);font-size:12px;font-weight:600;color:var(--fg-2)}.switch{width:34px;height:20px;border-radius:999px;background:var(--accent);border:none;position:relative;padding:0;flex:0 0 auto;transition:background .18s}.switch:after{content:"";position:absolute;top:2px;right:2px;width:16px;height:16px;border-radius:50%;background:#fff;transition:right .18s cubic-bezier(.23,1,.32,1)}.switch[aria-pressed=false]{background:var(--border-2)}.switch[aria-pressed=false]:after{right:16px}.msgs{flex:1;overflow-y:auto;min-height:0;padding:18px 6% 10px;display:flex;flex-direction:column;gap:12px}@media (max-width: 1400px){.msgs{padding-inline:5%}}.day{align-self:center;font-size:11px;color:var(--fg-3);background:var(--surface);border:1px solid var(--border);padding:3px 12px;border-radius:var(--r-pill)}.msg{max-width:74%;display:flex;flex-direction:column;gap:3px}.msg.in{align-self:flex-start;align-items:flex-start}.msg.out{align-self:flex-end;align-items:flex-end}.bubble{padding:9px 13px;border-radius:15px;font-size:14px;line-height:1.6;box-shadow:var(--shadow-card);white-space:pre-wrap;word-break:break-word}.in .bubble{background:var(--surface);border-top-right-radius:5px}.out.ai .bubble{background:var(--accent-weak);border:1px solid color-mix(in srgb,var(--accent) 22%,transparent);border-top-left-radius:5px}.out.agent .bubble{background:var(--accent);color:var(--accent-fg);border-top-left-radius:5px}.sender{font-weight:700;font-size:11px;display:inline-flex;align-items:center;gap:5px}.sender.ai{color:var(--accent)}.sender.agent{color:var(--fg-2)}.m-meta{font-size:11px;color:var(--fg-muted);display:flex;align-items:center;gap:6px;padding:0 3px}.ticks{color:var(--accent)}.ai-foot{display:flex;align-items:center;gap:8px;flex-wrap:wrap;font-size:11px;color:var(--fg-3);padding:0 3px}.src-chip{font-size:10px;font-weight:600;padding:2px 7px;border-radius:var(--r-pill);background:var(--surface-3);color:var(--fg-2);border:1px solid var(--border)}.conf{display:inline-flex;align-items:center;gap:5px;font-weight:600;color:var(--good)}.conf.low{color:var(--warn)}.msg-img{width:190px;max-width:100%;border-radius:12px;display:block;box-shadow:var(--shadow-card);outline:1px solid rgba(0,0,0,.1);outline-offset:-1px}.voice{display:flex;align-items:center;gap:10px;min-width:210px}.voice .play{width:30px;height:30px;border-radius:50%;background:var(--accent);color:var(--accent-fg);display:grid;place-items:center;flex:0 0 auto}.wave{flex:1;height:22px;display:flex;align-items:center;gap:2px;color:var(--accent)}.wave span{flex:1;background:currentColor;border-radius:2px;opacity:.5}.transcript{font-size:12px;color:var(--fg-3);margin-top:7px;border-top:1px dashed var(--border-2);padding-top:6px}.escalate{align-self:center;max-width:82%;text-align:center;background:var(--warn-weak);border:1px solid color-mix(in srgb,var(--warn) 28%,transparent);color:var(--warn);border-radius:var(--r-md);padding:9px 15px;font-size:12px;font-weight:600}.escalate .sub{color:var(--fg-3);font-weight:500;margin-top:3px;font-size:11px}.empty{margin:auto;color:var(--fg-3);text-align:center;padding:24px}.composer{flex:0 0 auto;background:var(--surface);border-top:1px solid var(--border);padding:10px 16px 12px}.suggest{display:flex;align-items:flex-start;gap:9px;background:var(--accent-weak);border:1px solid color-mix(in srgb,var(--accent) 22%,transparent);border-radius:var(--r-md);padding:9px 11px;margin-bottom:9px}.suggest .txt{flex:1;min-width:0;font-size:13px;color:var(--fg-2)}.suggest .hd{font-size:11px;font-weight:700;color:var(--accent);display:flex;align-items:center;gap:5px;margin-bottom:2px}.mini{font-size:12px;font-weight:600;padding:4px 10px;border-radius:7px;border:1px solid transparent;white-space:nowrap}.mini.solid{background:var(--accent);color:var(--accent-fg)}.mini.ghost{background:transparent;color:var(--fg-3);border-color:var(--border)}.cmode{display:flex;gap:4px;margin-bottom:8px}.cmode button{font-size:12px;font-weight:600;padding:5px 12px;border-radius:7px;border:none;background:transparent;color:var(--fg-3)}.cmode button.on{background:var(--surface-3);color:var(--fg)}.inputbar{border:1px solid var(--border-2);border-radius:var(--r-md);background:var(--surface-2);padding:9px 12px}.inputbar textarea{width:100%;border:none;background:transparent;resize:none;outline:none;color:var(--fg);font-size:14px;min-height:22px;max-height:140px}.inputbar.note{background:var(--warn-weak);border-color:color-mix(in srgb,var(--warn) 25%,transparent)}.ctools{display:flex;align-items:center;gap:3px;margin-top:6px}.ctool{width:32px;height:32px;border-radius:7px;border:none;background:transparent;color:var(--fg-3);display:grid;place-items:center}.ctool:hover{background:var(--surface-3);color:var(--fg)}.send{margin-right:auto;display:flex;align-items:center;gap:7px;background:var(--accent);color:var(--accent-fg);border:none;font-weight:700;font-size:13px;padding:8px 16px;border-radius:9px}.send:disabled{opacity:.5}.send:active:not(:disabled){transform:scale(.97)}.blocked{font-size:12px;color:var(--warn);padding:8px 4px;text-align:center}.banner{padding:8px 12px;border-radius:var(--r-sm);font-size:12px;margin-bottom:8px}.banner.err{background:var(--danger-weak);color:var(--danger)}.ctx{background:var(--surface);border-right:1px solid var(--border);overflow-y:auto;min-width:0;display:flex;flex-direction:column}.ctx-sec{padding:15px 16px;border-bottom:1px solid 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